Privacy Policy

Litewave Technologies is a software holding company that builds, acquires, and scales independent platforms under a single engineering standard. Our current portfolio includes RemoteNest, LearnFlow, PlanGraph, Flux Energy, and Oversite.

This Privacy Policy explains how we collect, use, store, and protect information when you visit litewave.tech, interact with our products, or contact our team. It applies to the corporate site and to the shared services that power our products.

Each product may also publish its own product-specific privacy notice. Where a product notice conflicts with this policy, the product notice governs your use of that product.

Litewave Technologies is the data controller for information collected through litewave.tech. For information collected inside a product, the operating entity of that product is the controller and Litewave Technologies acts as a processor or joint controller as described in the product’s own notice.

For any privacy-related question, contact us at privacy@litewave.tech.

This policy covers the corporate site and the shared infrastructure that supports the following products:

Information you provide directly

• Account information — name, email address, company name, and role when you create an account on any product.
• Billing information — payment method and billing address. Full card details are handled by certified payment processors and are not stored on our servers.
• Product data — content you create inside a product, such as projects, strategy boards, school records, work orders, or job applications.
• Communications — messages you send to support, feedback, and survey responses.

Information collected automatically

• Log data — IP address, browser type, operating system, device information, and pages accessed.
• Usage data — feature usage, session duration, and performance metrics across products.
• Cookies — small files used for authentication, security, and aggregate analytics. See the cookies section below.

Information from third parties

• Authentication providers — if you sign in with a third-party provider, we receive basic profile information from that provider.
• Payment processors — we receive limited transaction information, never full card details.

• Provide, operate, and maintain the corporate site and our products.
• Create and manage your accounts and process billing.
• Deliver the features you use inside each product.
• Respond to support requests and inquiries.
• Improve product performance, reliability, and user experience.
• Detect, prevent, and address fraud, abuse, and security incidents.
• Comply with legal, tax, and regulatory obligations.

Where data protection laws apply (for example, the GDPR in the EEA or the NDPR in Nigeria), we rely on the following legal bases:

• Contract — processing necessary to provide the services you have requested.
• Legitimate interests — improving our products, preventing fraud, and keeping systems secure.
• Consent — where you have opted in to marketing or non-essential cookies.
• Legal obligation — where processing is required by applicable law.

We use cookies and similar technologies to keep the site and products working and to understand how they are used.

• Essential cookies — required for authentication, security, and session management.
• Analytics cookies — aggregate data about pages visited and interactions, used to improve the experience. Set only where permitted.

You can control cookies through your browser settings. Disabling certain cookies may affect functionality. We do not use cookies for targeted advertising.

We do not sell your personal information. We share data only in the following circumstances:

Service providers

Trusted third parties who help us operate the business, bound by confidentiality and data protection obligations:

• Infrastructure & hosting — cloud hosting and storage providers.
• Payments — certified payment processors (PCI DSS compliant).
• Analytics — product analytics to understand aggregate usage.
• Communications — email and SMS delivery providers for notifications.
• AI processing — when you use AI-powered features, relevant data may be processed by our AI partners. We do not train AI models on your data.

Legal requirements

We may disclose information when required by law, subpoena, or regulatory request, or to protect the rights, property, or safety of Litewave Technologies, our customers, or others.

Business transfers

If Litewave Technologies or any of its products is merged, acquired, or sells its assets, customer information may be transferred as part of that transaction. We will notify affected customers where required.

Some of our products use AI to enhance features such as talent matching, strategy recommendations, and operational insights. When you use these features:

• Your data may be processed by our AI service providers to generate results.
• We do not use your data to train AI models, and we contractually require our providers not to do so.
• AI processing follows the same security standards as the rest of the platform.

We retain personal information for as long as necessary to fulfil the purposes described in this policy:

• Account data — retained while your account is active and for a reasonable period after closure.
• Billing records — kept for as long as required by tax and accounting laws.
• Product data — retained according to the product’s own retention schedule and your plan settings.
• Support tickets — kept for a limited period to resolve disputes and improve support.

When we no longer need the data, we delete or anonymise it securely.

We implement reasonable technical and organisational measures to protect your information, including:

• Encryption in transit (TLS) and at rest where applicable.
• Access controls and authentication for our systems.
• Regular reviews of our infrastructure and payment partners.
• Staff training on data protection.

No method of transmission or storage is completely secure. While we work hard to protect your information, we cannot guarantee absolute security.

Depending on your location, you may have the following rights:

• Access — request a copy of the personal information we hold about you.
• Correction — ask us to fix inaccurate or incomplete data.
• Deletion — request deletion, subject to legal retention requirements.
• Restriction — ask us to limit certain processing.
• Portability — request your data in a machine-readable format.
• Objection — object to processing based on legitimate interests.

To exercise any right, contact privacy@litewave.tech. We will respond within a reasonable timeframe.

Some of our service providers may process your information in countries other than your own. Where we transfer personal data across borders, we take reasonable steps to ensure it receives adequate protection — for example, through standard contractual clauses or equivalent safeguards.

Our products and website are not directed at children under 16. We do not knowingly collect personal information from children. If we become aware that we have, we will delete it promptly.

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date and, where appropriate, notify you by email or on the site.

Continued use of the site or our products after changes take effect means you accept the revised policy.